Samsung Galaxy S9 and Note 9 owners are reporting an irritating camera glitch after updating to the latest software.
This new update was recently pushed out to users with it introducing an improved night mode for the rear camera.
Once installed the night mode works the same as on Samsung’s newer S10 series, meaning photos taken with the setting enabled typically come out brighter and with more details retained.
However, this recent download also appears to have brought with it a rather less welcome change.
According to a recent post on an XDA Developer forum, it seems some owners are now facing their camera constantly crashing when trying to take photos.
Not only does the camera app quit unexpectedly but it also fails to take or store the photo users were trying to shoot.
Instead, a message apparently appears on the screen that simply reads “camera failed”.
To back up these claims from users, the team at SamMobile are reporting similar issues when testing the update on a Galaxy Note 9.
In a post on its website, SamMobile confirmed: “Our Note 9, for example, failed almost every time we tried to take a photo of people in fairly low-light conditions at a local pub but succeeded at capturing everything else.”
According to reports, the bug can be fixed by resetting the camera or switching things from the default aspect ratio to 16:9.
It’s worth noting that doing this will mean the camera shoots photos at a lower resolution which is certainly not an ideal fix.
There’s no official update on what is causing the problem, or if Samsung is working on a fix, but if the bug is widespread then expect an update to be released in the coming weeks.
News of this Note 9 issue comes as the excitement surrounding Samsung’s next release continues to grow.
The Korean technology firm recently announced the launch of this new device will take place on August 7 at an Unpacked event in New York.
There’s no confirmation about what new features will be included although rumours are rife that this new flagship will get an improved triple rear camera, faster processor and updated S Pen.
It’s also thought three variants could be released next month with a cheaper model and 5G version all expected to line up alongside a standard Note 10.